Privacy Policy

Who we are

Tigzozo Media is a media production company at Number 2 Princess Drive, Newlands, Harare, Zimbabwe. For anything about your information, email admin@tigzozomedia.com or call +263 780 369 350.

What we collect

When you send a project brief on our contact page, we receive the details you enter: your name, email address and project details, plus anything else you choose to add (phone or WhatsApp number, location, service, preferred date and budget range).

When you use the short form in the footer, we receive only your email address, so we can get in touch.

If you accept analytics cookies, Google Analytics records how the site is used, such as the pages visited, the device and browser, the approximate location and how you arrived at the site. It does not give us your name or contact details.

How we use it

We use the details you send to reply to your enquiry and to discuss and quote for your project. We use analytics to understand which pages are useful and to improve the site. We do not sell your information.

Who else handles it

• Resend delivers enquiries from the website forms to our inbox.
• Netlify hosts this website.
• Google Analytics measures site use, with cookies only if you accept them.
• YouTube plays the films embedded on our pages. We use its privacy-enhanced mode, and YouTube receives information about your visit when you play a video.

Cookies

Google Analytics cookies are only set if you choose Accept in the cookie banner. Your choice is saved in your browser so we don’t ask again. You can change it at any time with the Cookie settings link at the bottom of every page.

How long we keep it

We keep enquiries for as long as we need them to respond to you, deliver any project that follows and keep our business records. Google Analytics data is kept according to the retention period set in our Google Analytics account.

Your rights

Under Zimbabwe’s Cyber and Data Protection Act, you can ask to see the information we hold about you, ask us to correct it or delete it, and object to how we use it. Email admin@tigzozomedia.com and we will respond.